Last Updated: July 2026

Privacy Policy

At Into Place, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, hold, use, disclose and manage your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

By using our website or providing personal information to us, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy.

Who We Are

Into Place is a design-led builder specialising in architecturally designed residences, townhouses and duplex developments across Western Australia.

For the purposes of this Privacy Policy, references to "Into Place", "we", "our" or "us" refer to Lenticular Group Pty Ltd trading as Into Place.

What Personal Information We Collect

We may collect personal information including:

your name
phone number
email address
postal address
project preferences and property information
information relating to your building or design enquiry
communication history with our team
website usage and interaction data
information relating to events, consultations or appointments
information about your interactions with our marketing or advertising
any other information you voluntarily provide to us

Where reasonably necessary for our business operations, we may also collect:

information relevant to project delivery or feasibility
financial or budgeting information that you choose to provide
identification or verification information where required
photographs, videos or site-related records
information relating to contractors, suppliers or consultants

How We Collect Personal Information

We may collect personal information when you:

submit an enquiry through our website
register your interest in a project or development
request brochures, pricing or updates
enquire about display homes or design consultations
subscribe to our marketing communications
communicate with us by phone, email or social media
engage with our advertising or marketing campaigns
attend an event, consultation or appointment with us

We may also collect information automatically through our website using cookies, analytics tools and similar technologies.

In some circumstances, we may also receive personal information from third parties, such as property developers, referral partners, event registrations, property portals or marketing partners where permitted by law.

How We Hold Personal Information

We generally hold personal information securely in electronic form within our:

customer relationship management (CRM) systems
email and communication platforms
marketing and automation systems
file storage and document management systems
business administration systems

In limited circumstances, we may also retain information in physical records where reasonably required for business operations.

How We Use Your Personal Information

We may use your personal information to:

respond to your enquiries and provide requested information
manage, deliver and administer our services
assess project suitability, feasibility and requirements
prepare proposals or project information
provide project updates and marketing communications
improve our website, marketing activities and customer experience
understand website usage and audience behaviour
administer promotions, competitions, events and campaigns
support internal business operations, planning and reporting
comply with legal and regulatory obligations

Marketing Communications

If you submit an enquiry or subscribe to our communications, we may send you updates relating to our projects, services, promotions, events and company news.

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies, pixels and similar technologies to:

improve website functionality
analyse website traffic and performance
understand user behaviour
measure marketing effectiveness
deliver relevant advertising

These technologies may collect information such as:

browser type
device information
IP address
pages visited
time spent on our website
interactions with advertisements, forms and content

You can disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of our website.

Third-Party Platforms and Service Providers

We engage trusted third-party service providers to support our business operations. These may include:

website hosting providers
customer relationship management (CRM) platforms
marketing and email communication platforms
analytics providers
digital advertising platforms
website developers and technology providers

These service providers may collect, process or store personal information on our behalf solely for the purpose of providing services to Into Place.

Overseas Disclosure

Some of our service providers may store or process personal information outside Australia.

Where this occurs, your personal information may be transferred to or accessed from countries including the United States, Singapore and other jurisdictions in which our service providers or their subcontractors operate.

We take reasonable steps to ensure that overseas recipients handle personal information in accordance with the Australian Privacy Principles and applicable privacy laws.

Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure.

This includes:

secure digital systems and access controls
data storage protections
internal security policies and procedures
staff access controls where appropriate

While we take reasonable precautions, no method of transmitting information over the internet or storing electronic information is completely secure.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by law.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Use of Business Systems

We use standard business software and digital systems to assist with:

enquiry management
customer communications
marketing activities
internal administration
project management

These systems help us operate efficiently but are not used to make automated decisions that significantly affect individuals.

Accessing and Correcting Your Personal Information

You may request access to the personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below. We may need to verify your identity before providing access or making corrections.

Privacy Complaints

If you have a complaint about how we have handled your personal information, please contact us using the details below and provide sufficient information to allow us to investigate your concerns.

We will acknowledge your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further information or to make a complaint.

Third-Party Websites

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements or industry standards.

The most current version will always be published on our website.

Contact Us

Into Place
Lenticular Group Pty Ltd trading as Into Place

Email: info@intoplace.com.au

Phone: (08) 6150 7077

Website: https://intoplace.com.au